Personal integrity and the protection of personal data is important to Nomor. This policy contains information about how we process personal data and what rights you have. "You" or "your" in this policy means your organization, you as a person or someone who represents your interests. "We" in this policy means Nomor AB.
Where, How and Why We Collect and Use Personal Data
How your personal data gets to us can of course vary and depends on how you get in contact with us. It may come from the information you give to us through visiting our website, contacting our customer support or from a third party or companies we collaborates with that exist within EU/EES.
When You Contact Us Through Our Website
Irrespective of whether you report damage through our website or use the contact form on our website we collect some data about you. The data is collected mainly from yourself, from someone in your organization or some of our partners with whom you have an agreement with that you use. It may be contact information, address, name, profession, insurance number and information about damages.
The legal basis for processing this data is are mainly legitimate interests and contract. We use the data to perform our services and to be able to create statistics, with which we can plan our resources and communicate with our partners that you have an agreement with.
Nomor has a legitimate interest in being able to provide online services for damage report, offer clients and others who wish to contact us through communication channels online as well as to be able to keep some statistics of the work that we do.
When You Contact Our Customer Support by Telephone
When you call our customer support it is most often because you want to report damage, get advice about pest control you can do yourself or to get in touch with someone in our staff. The data is collected mainly from yourself, from someone in your organization or some of our partners with whom you have an agreement with and that you use. For this reason, we often ask for personal information such as name, address, contact information, insurance number, profession and varying information about the damage.
The legal basis for processing this data is mainly legitimate interests and contract. We use the data to perform our services and to be able to do statistics, with which we can plan our resources and communicate with our partners that you have an agreement with.
When you contact our customer support by telephone we have a legitimate interest to provide a customer support which is the legal base for processing your data.
As Our Client
During ongoing agreement with us it is necessary for us to process personal data to be able to accomplish our obligations as your supplier according to our agreement as well as the company's legal obligations within accounting and taxation. The legal base for processing the data is mainly contractual and legal obligation.
The data is collected mainly from yourself or from someone in your organization. The personal data we process might in these instances be contact information, names, profession, information about your damage and account details.
In some cases we also have a legitimate interest in making statistical returns of the work that we do to be able to plan our business or processing your data in other ways to be able to act as a modern supplier of pest control, food hygiene and food safety.
As an Employee
For more information about how your personal data is processed, please visit the intranet of Nomor.
Information Sharing
We never sell any information to any third parties. We sometimes share information with other companies within our company group or collaborating companies. In those cases it is always because you have an agreement with us that you use. These companies have the same strong legal or contractual obligation to secure the information as we have.
The recipients we may be sharing your information with fall within the following categories:
Authorities, partners (such as insurance companies, real-estate companies and landlords), suppliers of financial services (e.g. collection agencies), suppliers of customer support or IT.
The companies keep all information within EU/EES.
Marketing
The personal data we collect about you may be used for marketing purposes. It is mainly information about name, profession and contact information in these instances.
The marketing can be in the form of sending newsletters to you or, if you are already our client, sending e-mails about similar services as the ones you have already received or to inform you about campaigns or sales.
Contact
To contact us regarding this policy, our way of processing personal data or if you wish to practice your rights as registered please send an e-mail to gdpr@nomor.se
Rights
As a data subject you have different rights regarding your personal data. You have a right of information and access to your personal data, a right of rectification and erasure in some cases of your personal data and a right to object to our processing of your personal data. You have the right to withdraw a concession about processing, a right to be excluded from coming marketing activities from us and during certain circumstances you have a right to get information transmitted to you or a third party and you also have a right to object to profiling and automatic decision-making.
You can always turn to the supervisory authority https://www.datainspektionen.se/ if you have complains about our processing of personal data.
We prerequisite the right to change the information in this policy from time to time.